In this article, Daniel Reitberg talks about how artificial emotional intelligence (AEI) can change healthcare. By detecting and reacting to emotional cues, AEI can improve care for patients. An AEI-enabled system can, for example, watch a patient’s voice and facial movements during consultations. This gives doctors important information about how the patient is feeling. By taking into account the patient’s emotional health, this knowledge can help doctors make better diagnoses and treatment plans. Also, AEI can be added to online services to give patients more personalized help and make them feel less alone. AEI technology will be very important in the future for providing complete healthcare that takes care of both physical and mental needs.
